Job Description
The Business Analyst – Product Designer plays a pivotal role in the design team, collaborating with business stakeholders and solution architects to deliver value-added features for sales, marketing, and billing teams. While the primary focus is on Service Sales CRM solutions, this role also provides exposure to a suite of enterprise applications.
This individual transforms stakeholder visions into functional features, documents requirements, and works closely with development teams to bring solutions to life. On a typical day, you will:
* Assess business processes, system landscapes, and user pain points to recommend technical solutions and workarounds.
* Facilitate requirements gathering and functional design sessions with business and technical stakeholders.
* Document detailed functional design specifications (epics, features, user stories).
* Lead refinement sessions with Scrum teams to review feature designs, estimate effort, and prepare for sprint cycles.
* Support QA and UAT test planning, execution, and bug triage.
* Present live product demonstrations and prepare release notes for end users.
* Assist with sprint planning, stakeholder communications, and retrospectives to drive continuous improvement.
* Contribute to change management through documentation, training, and stakeholder engagement.