SALESFORCE COMMERCE CLOUD BUSINESS CONSULTANT (HYBRID)Portuguese company hires for hybrid workLocation: Porto, PortugalWorking Model: Hybrid - 20%Language Requirements: Fluent Portuguese and English C1Seniority: 5+ YearsInstructions: Please send your CVs in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success. We are seeking an experienced Salesforce Commerce Cloud (SFCC) Business Consultant to lead and support digital commerce transformation initiatives. The ideal candidate brings a deep understanding of SFCC B2C, strong business insight, and the ability to effectively bridge the gap between technical teams and business stakeholders to deliver scalable, customer-centric commerce solutions.Key ResponsibilitiesServe as a subject matter expert on Salesforce Commerce Cloud (B2C), advising on platform capabilities and best practicesCollaborate with business stakeholders to understand objectives, map customer journeys, and define e-commerce requirementsTranslate business needs into clear, actionable functional specifications and user stories for technical teamsFacilitate workshops and discovery sessions to define solution architecture and integration approachesProvide strategic input on key SFCC features, including catalog management, personalization, promotions, and checkout optimizationSupport implementation teams across configuration, testing, and deployment stagesConduct gap analyses and recommend improvements to boost performance and user experienceMonitor and analyze KPIs to provide actionable insights and optimize conversion rates and e-commerce performanceStay current with platform updates, industry trends, and emerging technologies to continuously drive innovationQualifications / must be clearly listed on your CVProven experience as a Business Consultant or Business Analyst in Salesforce Commerce Cloud (B2C) projectsStrong understanding of e-commerce processes, digital retail, and customer-centric strategiesHands-on familiarity with SFCC Business Manager, Storefront Reference Architecture (SFRA), and platform architectureExperience in systems integration (ERP, CRM, OMS, payment gateways, etc.)Excellent communication, presentation, and stakeholder engagement skillsComfortable working in agile environments and managing multiple priorities across teamsPreferred SkillsSalesforce certifications (e.g., B2C Commerce Developer, B2C Solution Architect)Experience with multi-site, multi-language, and multi-currency setupsUnderstanding of UX/UI best practices and conversion optimization techniquesFamiliarity with SEO, web analytics, and personalization platforms#00308936