As a key player in the delivery process, this role involves overseeing ongoing routes and facilitating communication with drivers and shippers through phone calls and live chat.
Key Responsibilities
* Monitor delivery routes to ensure timely and efficient delivery of packages
* Collaborate with drivers and shippers to resolve any issues or concerns
Requirements
* Proficiency in English
* Ability to work based on the Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management
Benefits
* This role offers opportunities for growth and development within the company