Job Title: Agile Delivery Leader for Salesforce Commerce Cloud
About the Role
We are seeking an experienced Agile Delivery professional to lead teams in implementing and enhancing Salesforce Commerce Cloud (SFCC) solutions.
Main Responsibilities
* Liaise with Product Owners to prioritize backlogs, refine user stories, and define sprint goals.
* Partner with cross-functional teams to facilitate Agile ceremonies, remove impediments, and drive continuous improvement.
* Evaluate team velocity predictability, reduce defect leakage, and manage dependencies effectively.
Skill Requirements
The ideal candidate must have 8+ years of experience in Agile delivery. Additionally,
- Contact Center Services / Technical Support expertise is not required but would be advantageous if you know any web/eCommerce technologies that relate;- The ability to improve velocity predictability & processes while reducing defects;- Strong knowledge of Kanban & Scrum principles;
Demonstrated hands-on experience with SFRA/SFCC/Salesforce.com commerce platform or comparable enterprise eCommerce platforms;
Jira proficiency along with basic CI/CD knowledge including GIT/GitHub actions/Jenkins/Azure DevOps.
An understanding of SAFe Scaling Frameworks will be beneficial as will a solid eCommerce domain knowledge: Catalog management pricing promotions Checkout payments tax shipping returns Order Management Systems OMS Key performance indicators KPIs project management methodologies Project Management Professional PMP certification preferred.