This is a remote position to work from LATAM collaborating with US clients. We offer: 100% Remote Work $20 USD per hour Working only 40 hours per week Title: Functional Technical Support with EDI experience Key Responsibilities Resolve application functional and logical issues Provide end-user support and guidance Support incident lifecycle management Collaborate with technical teams for resolution Maintain service quality and response times Required Skills Functional application support Incident management and troubleshooting Business systems analysis User support