Anunciada dia 19 dezembro
Descrição
Support Engineer for IT Infrastructure
This role involves providing technical support and resolving IT-related issues.
* Monitoring system performance
* Resolving network device faults
* Troubleshooting VOIP phone systems
* Basic server administration
* Compliance with SLA guidelines
* Knowledge of VLANs, switch ports, and data center infrastructure management applications
* Proficiency in monitoring tools like Solarwinds
* Basic knowledge of operating systems, hardware, and backup technologies
Candidates are expected to work closely with internal teams, customer teams, and remote specialists to resolve issues efficiently.
This role offers opportunities for professional growth and development in the field of IT support.