We are seeking an accomplished Artificial Intelligence Engineer to support and scale our organization's use of AI-driven productivity tools.
This role combines technical expertise in building and optimizing intelligent agents with the ability to guide non-technical users. The engineer will troubleshoot issues, review and refine agents, and ensure compliance with data loss prevention and governance policies.
* Support & Troubleshooting: Resolve Copilot and Power Automate issue resolution, including connectors, permissions, and workflow errors.
* Agent Review & Optimization: Refine agents for efficiency, scalability, and compliance with governance standards.
* User Enablement: Educate employees on safely building and optimizing agents, explaining platform limits and data-handling best practices.
* Architecture Awareness: Apply knowledge of agent architectures, prompt lifecycles, and RAG patterns to improve design quality.
* Governance & COE: Collaborate with data, security, and compliance teams on DLP alignment and contribute to Power Platform COE monitoring and lifecycle initiatives.
Required Skills:
* Proven experience with Microsoft Copilot Studio and Power Automate (core).
* Ability to design, troubleshoot, and optimize agent workflows and connectors.
* Familiarity with Microsoft 365 ecosystem, DLP policies, and governance controls.
* Strong understanding of agent architectures and prompt-response lifecycles.
This is a fully remote job offering long-term opportunities for career growth and professional development.