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Salesforce administrator

Rio de Janeiro (RJ)
EPAM Systems
Anunciada dia 17 setembro
Descrição

We are seeking a proactive Salesforce Administrator to join our team and enhance our CRM capabilities.This role involves managing and optimizing our Salesforce platform, ensuring its effective use for business operations, and collaborating with cross-functional teams to meet evolving needs.ResponsibilitiesPerform daily administration tasks like user creation, role assignments, and permission setupMonitor system functionality and data quality to ensure optimal performanceImplement platform configurations such as custom objects, fields, validation rules, and page layoutsCreate and maintain actionable dashboards, reports, and filters to support business goalsCollaborate with team members and third-party vendors to address system changes and requirementsManage automation tools like Process Builder, Salesforce Flows, and Approval Processes to streamline operationsUse data management tools to perform bulk uploads, clean data, and handle deduplicationAddress routine tasks with diligence and adaptability while working under tight deadlinesPropose innovative solutions after conducting thoughtful technical research and analysisProvide support and training to end-users to ensure system proficiency among stakeholdersRequirementsProven experience in Salesforce administration with a minimum of 2 yearsFamiliarity with Salesforce features such as Sales Cloud, Service Cloud, Reports & Dashboards, and AppExchange applicationsProficiency in configuration tasks such as creating validation rules, custom fields, objects, and page layoutsSkills in building impactful reports, dashboards, and actionable filters for effective data consumptionExpertise with automation tools including Salesforce Flows, Process Builder, or Approval ProcessesUnderstanding of data management tools like Data Loader or Import Wizard for uploads, cleaning, and deduplication processesKnowledge of integrations and API connectivity is preferred but not mandatoryExcellent communication skills to facilitate collaboration with cross-functional teams and external vendorsFlexibility to adapt to change in a fast-moving environment while meeting demanding deadlinesWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInSeniority levelAssociateEmployment typeFull-timeJob functionBusiness Development, Information Technology, and EngineeringIndustriesSoftware Development, IT Services and IT Consulting, and Plastics Manufacturing
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