Transform Business Operations with Salesforce Health Cloud Expertise
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We are seeking a highly skilled Salesforce Health Cloud expert to join our team and drive business success through efficient healthcare operations and improved outcomes.
* About the Role:
* Act as the subject matter expert for Salesforce Health Cloud, providing functional and technical support to optimize healthcare operations.
* Analyze business processes and identify opportunities to leverage Salesforce capabilities to improve healthcare efficiency and effectiveness.
* Translate business needs into user stories, system requirements, and functional specifications to ensure seamless integration with existing systems.
* Key Responsibilities:
* Configure Salesforce Health Cloud components, including Care Plans, Patient Timelines, Provider Networks, and custom workflows, to enhance clinical and operational decision-making.
* Collaborate with cross-functional teams, including patient advocates, digital health product managers, and patient services managers, to design, test, and implement solutions that meet business needs.
* Create and maintain reports, dashboards, and data visualizations to provide actionable insights and support business growth.
* Ensure data integrity and compliance with relevant regulations, such as HIPAA, to protect sensitive information and maintain trust with stakeholders.
* Develop and deliver training programs and documentation to empower end-users and stakeholders with the knowledge and skills required to effectively utilize Salesforce Health Cloud.
* Requirements:
* Minimum 3+ years of experience in a Salesforce Business Analyst, Functional Analyst, or similar role, with expertise in Salesforce Health Cloud.
* Proven track record of analyzing complex business processes and identifying opportunities for improvement through innovative solutions.
* Strong understanding of healthcare workflows, patient engagement processes, and data analysis principles.
* Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and communicate technical concepts effectively to both technical and non-technical stakeholders.
* Benefits:
* Competitive salary and benefits package, reflecting individual performance and contributions.
* Opportunities for professional growth and development, including training and certifications.
* A dynamic and supportive work environment that encourages collaboration, innovation, and continuous learning.