Retail Media Manager (Amazon)
Darkroom is a technology‑driven growth marketing firm focused on growth‑stage consumer companies. We were founded in 2017 with the conviction that iconic ad agencies of tomorrow will look very different. Darkroom is a human services firm built on the universal AI commerce layer, Matter, and deploys a blend of senior human resources enriched by an agentic technology stack to enhance output, efficiency, and revenue generation for our clients.
About The Role
We are looking for an experienced Retail Media Manager to lead advertising strategy and execution across Amazon, and eventually Walmart and other marketplaces. It is a client‑facing role where you’ll serve as a trusted strategic partner and the primary point of contact for your accounts. You’ll manage day‑to‑day campaign performance, provide insight‑driven recommendations, and drive measurable growth for our clients. The position requires deep technical fluency with Amazon Ads, strong communication skills, and the ability to think both strategically and analytically. Remote – supporting EST timezone (open to candidates in Central & South America, and India).
Responsibilities
Develop and execute full‑funnel Amazon advertising strategies (Sponsored Products, Sponsored Brands, Sponsored Display) with a focus on ROAS, TACoS, and profitability.
Perform daily and weekly analysis of campaign performance, flag issues early, and make proactive optimizations.
Build, maintain, and present campaign performance dashboards and reports with clear takeaways and action steps.
Conduct competitive audits, category research, and translate macro trends into actionable client strategies.
Act as the lead contact for client relationships—owning strategy, campaign execution, and performance conversations.
Lead monthly or weekly client calls and performance reviews, driving discussions around investment levels, media strategy, KPIs, and growth opportunities.
Communicate technical performance data and marketing metrics to clients in a clear, confident, and structured manner—translating insights into actionable business recommendations.
Collaborate with internal teams (Creative and Marketplace Strategy) to ensure cohesive execution across advertising, PDP optimization, and promotions.
Stay up to date with Amazon platform changes and retail media innovation; proactively communicate impacts and opportunities to clients.
Qualifications
Minimum 3 years of experience managing Amazon Ads with a track record of driving growth through paid media.
Hands‑on experience in client‑facing account management and the ability to independently manage client relationships.
Strong analytical skills with advanced Excel/Google Sheets capabilities and comfort working with large datasets.
Experience using Pacvue for campaign management, bid automation, and reporting is a very big plus.
Experience with Walmart Connect, Instacart Ads, or other retail media networks is a plus.
Confident and clear communicator who can present technical performance metrics in a way clients can understand and act on. Full professional fluency in English required.
Organized, detail‑oriented, and able to manage multiple accounts and priorities on deadline.
Self‑starter with a strong sense of ownership, initiative, and accountability.
Working at Darkroom
Darkroom is not a typical agency. We look for A players who want to build something great. Speed, deep thinking, and high performance are expected, but we also support each other relentlessly. No egos, no red tape – just world‑class talent building something remarkable.
Remote‑first culture with hubs in the Bay Area, New York, Philly, Lisbon, São Paulo, and Barcelona.
Flexible parental leave benefits to support new parents during this transition.
Endless opportunities for growth: learn beyond your niche through cross‑functional collaboration.
Autonomy with accountability, truth over comfort, and outcomes over optics.
Equal Opportunity Statement
Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Marketing and Sales
Industry: Advertising Services
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