Professional Profile
Professional with more than 3 years of experience, focusing on ITOM module solutions, implementing tool functionalities to support customer processes.
Technical Skills and Experience
1. Define and implement external system integrations with the ServiceNow platform.
2. Develop pattern extensions for Discovery and Service Mapping for infrastructure and network elements.
3. Perform error analysis and review Discovery and Service Mapping logs.
4. Set CMDB and Data Manager health indicators.
5. Implement network device discovery.
6. Knowledge of solution and middleware architecture, including WebLogic, Tomcat, Apache, Websphere, Jboss, and other technologies.
7. Configure MID Servers for Discovery and Service Mapping.
8. Desirable: Knowledge in configuring connectors and rules for Event Management.
9. Perform error analysis in event management.
10. Desirable: Knowledge in asset lifecycle solution and management.
11. Interact with platform experts and process managers to define best practices for using ServiceNow platform functionalities.
12. Desirable: ServiceNow CIS Certification in Discovery, Service Mapping, and/or Event Management.
Our #wiproites have:
* 100% Life Insurance
* Annual bonus (PLR)
* Access to two training platforms: WiLearn with 10,000+ courses
* Discounts for purchases and courses in partner networks
* IReferToRefer (Wiplinks): earn a bonus for referring new colleagues
* Recognition program including certificates and points in the "Winner Circle" program
* Yoga, Pilates, and Meditation classes
* Online Nutritionist Program to promote healthy eating habits
* Lectures and workshops on health, career development, and leadership
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