 
        
        Salesforce Business Analyst
We empower innovation through technology, enabling professionals to achieve their best and find daily inspiration.
 * Gather and document business requirements: Engage with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
 * Business process analysis: Map, analyze, and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
 * Solution design & configuration: Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
 * Data analysis & reporting: Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
 * Testing & training: Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
 * Stakeholder collaboration: Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
 * Continuous improvement: Gather feedback post-implementation, monitor solution performance, and iterate on Salesforce configurations for ongoing optimization.
Required Skills:
 * In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management Testing (UAT)
 * Bckground in bsiness case writing, wireframing, and flow diagrams.
 * Salesforce configuration and administration.
 * Basic programming/scripting (ApeX, SOQL) is advantageous.
Key Soft Skills:
 * Analytical thinking & problem-solving
 * Effective oral and written communication
 * Requirement gathering & documentation
 * Process mapping & diagramming
 * Stakeholder management & facilitation