Inside Sales Associate Job Description
WHO WE ARE:
Our organization is a leading provider of collaboration and business IT support services to top industry leaders, delivering innovative solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top priorities.
THE POSITION:
As an Inside Sales Associate, you will play a key role in organizing and coordinating cutting-edge network and audio video services projects. You will be involved in the lifecycle of internal projects, working closely with specialist project teams to deliver services to a customer base including leading global blue-chip organizations.
WHAT YOU WILL DO:
* Contact Original Equipment Manufacturers (OEMs) and distributors to gather pricing information for Audio Visual, Video Conferencing, and Networking components.
* Register and manage bids with relevant OEMs and distributors in accordance with company procedures.
* Create detailed and competitive quotes in Sage X3.
* Interact with clients to present and discuss quotes, addressing their inquiries and needs.
* Maintain communication with OEMs and distributors to ensure accurate and up-to-date pricing information.
* Identify any changes or updates in pricing and adjust quotes accordingly.
* Continuously monitor the market for pricing trends and competitive positioning.
* Maintain thorough records of pricing data, client interactions, and bid registrations.
* Process final project invoicing, working closely with Account Management teams.
* Attend client meetings as required.
WHAT YOU NEED TO SUCCEED:
* Experience in sales support, inside sales, or similar roles, with a firm understanding of the supply chain process.
* Clear knowledge of commercials involved in buying and reselling hardware and services.
* Experience using account management/procurement software.
* Strong numeracy skills and analytical ability.
* Excellent time management skills, with ability to manage workload and prioritize tasks.
* Exceptional attention to detail and level of meticulousness.
* Proficient in Microsoft Office software programs (Project, Word, Excel).
* Willingness to work as part of a team in a fast-moving, growing global company.
PREFERRED SKILLS:
* Experience in Audio Visual, Video Conferencing, and Networking environments.
* Experience with Cisco CCW, Sage X3, and Jira a plus.
* Strong client-facing and internal communication skills.
* A proactive problem solver, who can think on their feet.
* Ability to drive progress positively and effectively, keeping all stakeholders informed.
* Capacity to maintain a high standard of work, even when working under pressure and handling multiple issues.
EOS IS COMMITTED TO CREATING A DIVERSE AND INCLUSIVE WORK ENVIRONMENT AND IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.