Job Overview
We are seeking a highly skilled Servicenow Developer with extensive ITOM experience to lead the development and enhancement of our platform.
Main Responsibilities:
* Design, develop, and implement complex Servicenow ITOM solutions including CMDB, Discovery, and Service Mapping.
* Experience with configuring and customizing Servicenow applications and modules.
* Lead development of integrations between Servicenow and other enterprise systems.
* Collaborate with stakeholders to gather requirements and translate them into technical solutions.
* Mentor junior developers and provide technical guidance.
* Ensure best practices in coding, testing, and deployment.
* Provide solutions that utilize most out-of-the-box features without requiring customizations.
* Facilitate the reuse of code, components, and proven patterns.
* Perform upgrade testing by validating customizations, configurations, and integrations across major and minor Servicenow releases.
* Develop and maintain Automated Test Framework (ATF) test suites to validate core Servicenow functionalities.
* Troubleshoot and resolve platform issues.
Required Experience & Skills:
* Bachelor's degree in Computer Science or Information Technology.
* 5-7 years of Servicenow development experience with a focus on ITOM.
* Strong knowledge of CMDB, CSDM, Discovery, Service Mapping, and Integrations.
* Proficient in JavaScript, HTML, CSS, Glide API, REST/SOAP integrations, and Servicenow scripting.
* Experience with automation and DevOps practices.
* Excellent verbal and written communication skills.
* Ability to establish strong relationships internally and externally.