We are seeking a skilled Program Manager to lead the execution of key initiatives and bridge the gap between business teams and service functions.
As a strategic thinker and collaborative leader, you will drive seamless coordination and operational excellence.
Skills and Qualifications
* Bachelor's degree or higher in Project Management, Business Administration, or a related field.
* 3+ years of experience in project or program management, preferably with a strong understanding of service operations.
* Exceptional leadership & collaboration skills – Ability to work across teams and drive initiatives forward.
* Proficiency in project management tools and strong analytical thinking.
You will be responsible for:
* Be the Key Liaison – Act as the primary connection between business teams and service teams, ensuring smooth communication and goal alignment.
* Drive Resource Efficiency – Coordinate cross-functional teams, optimize processes, and allocate resources across quality assurance, training, delivery, and process management to maximize efficiency.
* Lead Program Execution – Develop and manage program plans, priorities while identifying risks and implementing proactive solutions.
Requirements
* Fluency in English & Portuguese – Excellent communication skills in speaking, listening, reading, and writing.
* PMP, PgMP, or similar certifications.
* Experience in process optimization and standardization within service functions.
About Us
We are a dynamic and innovative global platform that leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. We help people eat better, live better.
We are expanding quickly, offering endless opportunities for personal and professional growth. Join our team where learning never stops.