Overview
Darwin AI empowers mid-market companies by automating key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more. As the only no-prompt AI solution on the market, Darwin AI enables mid-market businesses to leverage AI without requiring technical teams or expertise, offering seamless integration and immediate impact.
Join a fast-growing team that's changing the way companies think about AI and technology!
Project Manager to the COO
We are looking for someone to join our Operations team who not only understands the wants to help scale a business to 10x its current size and is interested in technology and AI. This role is ideal for someone who enjoys combining project & stakeholder management, data analysis, and process structuring and implementation.
Responsibilities
* Report to the COO
* Structure and implement processes
* Implement systems and softwares
* Carry-out market research and benchmarks
* Structure dashboards using multiple data sources and analyze data
* Be able to do simple queries
* Follow up with Heads of other areas
* Monitor KPIs of Marketing, Operations, and Sales teams
Requirements
* Proven experience in project management
* Ability to analyze data and use it in making decisions
* Practical experience using Metabase, Looker, Tableau or any other similar interface
* Ability to work in a team and adapt to dynamic and changing environments
* Strong passion for technology, innovation, and artificial intelligence
* Excellent verbal and written communication skills
* Stakeholder management
* Mobility to travel one week per month
* Spanish speaking desirable
Benefits
* Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills
* OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use
* Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance
* Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!
Additional information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Project Management
* Industries: IT Services and IT Consulting
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