Job Title: IT Infrastructure Specialist
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Job Description:
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We are seeking an experienced IT professional to join our team as an IT Infrastructure Specialist. The ideal candidate will have a strong background in managing and maintaining Windows environments, including Active Directory, DNS, DHCP, DFS, and Group Policy Objects.
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The successful candidate will be responsible for troubleshooting system and network issues, performing root-cause analysis, and resolving authentication and system performance issues. Additionally, they will collaborate with other IT teams to escalate and resolve complex technical problems as needed.
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Key Responsibilities:
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1. Active Directory Management: Manage and maintain Active Directory, including user and group administration, OU structure, and permissions.
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2. Windows Services Configuration: Configure, manage, and troubleshoot Windows-based services such as DNS, DHCP, DFS, and Group Policy Objects (GPOs).
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3. Troubleshooting and Analysis: Perform root-cause analysis and resolve issues related to authentication and system performance.
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4. Connectivity Issues Resolution: Diagnose and resolve connectivity issues within a Windows environment.
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5. Collaboration and Documentation: Collaborate with other IT teams to escalate and resolve complex technical problems as needed, and maintain accurate documentation of system configurations and operational procedures.
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6. Requirements:
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7. Proven experience in Windows system administration.
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8. Strong knowledge of Active Directory and related services.
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9. Proficiency in managing DNS, DHCP, DFS, and GPOs.
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10. Solid troubleshooting skills for authentication and performance issues in Windows environments.
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11. Basic understanding of TCP/IP networking, VLANs, and IP subnetting.
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12. Ability to work independently during non-standard hours with minimal supervision.
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13. Good communication skills and a proactive attitude.
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14. Microsoft certifications (e.g., MCSA, MSCE) are a plus.
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15. Experience with remote desktop support tools is a plus.
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16. Familiarity with scripting and automation (PowerShell is a plus).
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