Head of Regional Payment Operations - LATAM & MEA
Full-time
Compensation: BRL 26,800 - BRL 35,200 - monthly
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
Are you ready to shape the future of payments in Latin America, Middle East & Africa and beyond?
We’re seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across Latin American and Middle East & African corridors. You’ll play a key leadership role within our global Payment Operations group, directly managing senior function leads and indirectly overseeing over 40+ professionals.
This role is perfect for someone with deep knowledge of payment systems, and a passion for automation, compliance, and operational scalability. You’ll work alongside Product, Engineering, Banking, Treasury, and other critical stakeholders to ensure we deliver seamless payment services to customers across the world.
What You’ll Do:
Build, lead and grow high-performing payment operations teams
Ensure compliance and SLA excellence across multiple currencies and schemes
Drive efficiency and scalability through AI, automation, and process transformation
Partner cross-functionally to scale our payments infrastructure
Must-Have:
5+ years total in payments or ops leadership roles in a Global environment
3+ years managing leaders of teams
Domain knowledge of payment schemes
Experience scaling ops orgs via automation and AI
Strong compliance and risk management awareness
Background in financial services (FinTech, PSPs, banks)
Excellent cross-functional stakeholder communication
Nice-to-Have:
Product background or experience launching payment products
AI/ML or automation tools experience in ops
Technical understanding of APIs or system architecture
Led international teams or expansion projects
*Please note, only resumes provided in English will be considered*