Role: HR ManagerLocation: Sao Paulo, BrazilKey Job outcomes:To manage and support hire to retire employee lifecycleOn boarding and InductionExperience working in a BPO industryEmployee Engagement & Employee Retention PracticesUnderstanding of C&B / PayrollTime and Attendance managementBrazilian Federal and State laws- Strong exposure and expertise to guide clearly on employee state and federal lawsExperience of dealing with SintratelExperience with some contact center.Experience in finding resources for hiring.Effective HR Analytic and ReportingFluent in English language.Grievances HandlingStatutory ComplianceAdhoc requirementsHelp resolve people issues and align human resources strategies and solutions to produce business results in line with org guidelines, state and federal lawsWork with HR Operations and Shared Services teams to assist teams on HR process & policiesProvide credible HR guidance and influence at all levels, including employees and project ManagersExceptional communication, group presentation and relationship development skillsWork effectively with a wide array of personality types and all job levelsDemonstrate exemplary ethics and integrity, including ability to handle and maintain the integrity of confidential informationExercise discretion and independent judgment with respect to significant mattersDesired Candidate ProfileEducation- - Graduation: Any graduation/post-graduationSpecialization:Human ResourcesExposure and strong understanding of federal and state lawsExperience –9-12 years experience in Human ResourcesExperience with recruiting, payroll, Excel & PowerPointGood communication skills in English and PortugueseMature though processAn ability to multitask and focus on effective outcomesCollaborative & ability to work with multiple stakeholdersSelf driven