Overview
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The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth.
Benefits
Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
Work-Life Balance: PTO, paid holidays, flexible work arrangements
Financial Wellness: Competitive salary, 403(b) with company match
Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture
Join Howard University and thrive with us!
https://hr.howard.edu/benefits-wellness
Basic Function
The System Administrator/Helpdesk Coordinator for Faculty Success (FS) is responsible for planning and implementing Faculty Success and providing training and support to faculty across schools and colleges to use Faculty Success for faculty actions throughout the calendar year. This position reports to the Associate Provost for Faculty Affairs.
SUPERVISORY ACCOUNTABILITY
The System Administrator/Helpdesk Coordinator is responsible for supervising other helpdesk and training staff.
NATURE AND SCOPE
Internal contacts include administrators, faculty, and staff at Howard University. External contacts include faculty candidates.
PRINCIPAL ACCOUNTABILITIES
Develop data solutions to support unit goals and serve as a point of contact for faculty support.
Mine, process, and summarize data for Faculty Affairs and Faculty Development activities and initiatives.
Convert data into readily understood insights to lead to informed decisions.
Develops and maintains proficiency in relevant software and databases to effectively serve as a resource in each unit for data sourcing.
Ensures data quality and integrity.
Confer with and advise staff, faculty, and others to provide technical advice, problem-solving assistance, and answers to questions.
Refer unfamiliar issues to appropriate department personnel.
Perform other related duties as assigned.
CORE COMPETENCIES
Advanced skills in software applications (MSWord, Excel, PowerPoint).
Compliance Salary Range Disclosure
$65,000-$75,000
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Online Audio and Video Media
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