Site Reliability Engineer (Senior) ID35139
Join to apply for the Site Reliability Engineer (Senior) ID35139 role at AgileEngine
About AgileEngine
AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.
If you enjoy a challenging environment working with top talent and are encouraged to learn and experiment daily, this is the place for you!
Responsibilities
* Operate and support cloud infrastructure on AWS (EC2, S3, networking, security).
* Support deployments in staging and production environments.
* Maintain and improve CI/CD pipelines using GitLab.
* Manage infrastructure as code with Terraform.
* Configure and manage containerized workloads with Docker and Kubernetes.
* Support customer-facing EHR integrations, including VPN setup, troubleshooting, SFTP configuration, and Mirth-to-IRIS migrations (training provided).
* Participate in incident detection, diagnosis, resolution, and post-mortem processes.
* Monitor systems and respond to alerts with observability tools like New Relic and Wavefront.
* Collaborate with software engineering, QA, and DevOps teams.
* Participate in on-call rotation with a global team.
* Ensure infrastructure activities comply with HIPAA and GDPR regulations.
Qualifications
* 5+ years of experience in SRE, DevOps, or infrastructure roles.
* Experience with AWS infrastructure and related services.
* Strong understanding of VPN tunneling, SFTP, and basic networking.
* Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes.
* Familiarity with scripting languages like Bash and Python.
* Excellent communication and collaboration skills in distributed teams.
* Proactive with a sense of ownership and accountability.
* Comfortable with incident response and alerting systems.
* Willing to collaborate with customer IT for EHR tasks.
* Ability to work autonomously and mentor others.
* Willing to work Panama schedule with on-call duties 2-3 days/week, including weekends.
* Upper-Intermediate English level.
Preferred Skills
* Familiarity with Mirth and IRIS EHR platforms.
* Experience with Bitbucket, Codefresh, or Ansible.
* Background in healthcare or regulated industries.
* Knowledge of infrastructure security best practices.
Benefits
* Professional growth through mentorship, TechTalks, and personalized development plans.
* Competitive USD-based salary and budgets for education, fitness, and team activities.
* Engagement in modern projects with Fortune 500 clients and leading brands.
* Flexible schedule with options for remote work and office presence.
Note: To proceed, check your email and complete your registration on our Applicant Site. Incomplete registration will terminate your application.
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