Technical Solution Consultant
We are seeking a Technical Solution Consultant to join our team. As a Technical Solution Consultant, you will be responsible for delivering specialized technical solutions to customers.
You will work closely with internal teams to diagnose and resolve technical issues, ensuring exceptional service delivery.
* You will analyze web applications using Chrome Developer Tools (Inspector) to identify front-end issues and debug JavaScript or API failures.
* You will perform API testing and validation using Postman or cURL to ensure high-quality solutions.
* You will conduct IIS and SSL diagnostics to investigate and resolve technical issues on Windows Application Servers.
Main Responsibilities
* You will troubleshoot complex customer requests, manage the support queue and backlog, and deliver timely solutions.
* You will act as a trusted technical advisor to customers, collaborating closely with internal teams to diagnose and prevent recurring issues.
This role requires a combination of technical expertise, analytical thinking, and customer-focused mindset to deliver high-quality solutions.
Benefits
You will have the opportunity to:
* Develop your technical skills and expertise in areas such as API testing and Chrome Developer Tools (Inspector).
* Work collaboratively with cross-functional teams to drive business outcomes.
* Contribute to the development of best practices and processes to improve technical solution delivery.
This is an exciting opportunity to grow your career in a dynamic and innovative organization.