Key Account Manager in Life Sciences
As a Key Account Manager, you will be responsible for providing exceptional service to leading universities and research institutes in the US, helping them integrate JoVE videos into their courses to improve teaching outcomes and student success.
* Develop strategic plans with faculty members to enhance product usage and adoption.
* Deliver product awareness sessions across existing customer universities to increase JoVE adoption.
* Promote engagement and usage by delivering presentations at exhibits and conferences, university seminars and workshops, and onsite customer visits.
* Strengthen subscription renewal outcomes by ensuring smooth implementation support and consistent usage of JoVE resources.
* Foster collaborative relationships with sales, product, and marketing teams to influence product decisions through effective communication of customer feedback.
Requirements: A Master's degree or PhD in Life Science disciplines is required. 1-3 years of experience in customer-facing roles is preferred. Excellent communication skills in English are essential. Knowledge of education market trends and challenges in assigned content areas such as Biology, Chemistry, Medicine, Physics, Engineering, or Psychology is necessary.
Benefits: As a Key Account Manager, you will have the opportunity to work with esteemed academics and researchers, contribute to the growth of JoVE, and develop your professional skills in account management.