We are seeking a skilled Senior ServiceNow Developer with extensive ITOM experience to lead the development and enhancement of our platform.
Key Responsibilities:
1. Design and Implementation: Design, develop, and implement complex ServiceNow ITOM solutions including CMDB, Discovery, and Service Mapping.
2. Application Configuration: Experience with configuring and customizing ServiceNow applications and modules.
3. Integration Development: Lead development of integrations between ServiceNow and other enterprise systems.
4. Requirements Gathering: Collaborate with stakeholders to gather requirements and translate them into technical solutions.
5. Mentorship: Mentor junior developers and provide technical guidance.
6. Coding Best Practices: Ensure best practices in coding, testing, and deployment.
7. Efficiency and Effectiveness: Provide solutions that utilize most out-of-the-box features without requiring customizations. Facilitate the reuse of code, components, and proven patterns; Influence common modeling, design, and coding practices.
8. Upgrade Testing: Perform upgrade testing by validating customizations, configurations, and integrations across major and minor ServiceNow releases.
9. Automated Testing: Develop and maintain Automated Test Framework (ATF) test suites to validate core ServiceNow functionalities, ensuring stability and reducing manual regression efforts.
10. Troubleshooting: Troubleshoot and resolve platform issues.
11. Documentation: Maintain documentation for development and configuration.