About this Role
We are seeking a skilled IT professional to fill the position of Technical Operations Specialist. This individual will be responsible for ensuring the security, stability, and compliance of our organization's IT systems and infrastructure.
Main Responsibilities:
* Act as the primary point of contact for internal and external audits involving IT, collecting and submitting necessary documentation and evidence.
* Coordinate with other IT and business units to ensure accurate and complete responses to audit inquiries.
* Support testing of IT general controls (ITGCs), application-level controls, and infrastructure safeguards.
* Track and assist in remediation of audit findings, document corrective actions.
* Maintain up-to-date compliance documentation and help prepare for recurring audits.
* Manage and maintain servers, networks, and IT infrastructure, including Windows/Linux environments.
* Monitor system performance, backups, patch management, and security configurations.
* Administer user accounts, permissions, and group policies in Active Directory and cloud-based platforms.
Required Qualifications:
* Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience.
* 3-5 years of experience in IT system administration with a demonstrated role in audit support or compliance.
* Strong working knowledge of Windows and/or Linux servers, networking, and cloud platforms.
* Familiarity with IT audit processes and frameworks, such as PCI, SOX, SOC 2, ISO 27001, and NIST.
Preferred Qualifications:
* Certifications such as CompTIA Security+, CISA, Microsoft Certified: Azure Administrator, or similar.
* Experience with backup and recovery systems, endpoint management tools, and scripting.
* Familiarity with GRC tools and ticketing systems, such as ServiceNow and Jira.
Key Competencies:
* Strong organizational and multitasking skills.
* High attention to detail and a strong sense of accountability.
* Excellent English communication skills with both technical and non-technical stakeholders.
* Ability to handle sensitive data with discretion and confidentiality.
* Self-driven, analytical, and adaptable in a fast-paced IT environment.
About You:
We are looking for a highly skilled and experienced IT professional who can excel in this challenging role. If you have a passion for IT and a desire to work in a dynamic and rapidly evolving environment, we encourage you to apply.