We're a global payments leader with over 30 years of experience and operations in multiple countries. Our mission is to revolutionize commerce through cutting-edge payment technologies.
This opportunity offers hands-on experience, mentorship, and growth prospects for students eager to make an impact in the industry.
We're looking for a detail-oriented, process-driven professional to join our Case Management team. You'll help enhance our fraud case intake and resolution platform - a critical tool for streamlining fraud signals across departments and improving operational workflows.
You'll assist with:
* Fraud-related case submissions;
* Documentation of return materials processes for traceability and evidence handling;
* Support creation and refinement of SOPs for fraud and marketing workflows;
* Collaboration with Fraud Ops, Decision Science, and Technical teams to align platform inputs;
* Testing and feedback for new platform features;
* Drafting reports and identifying opportunities for automation and process improvement.
We're seeking someone who:
* Is currently pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field;
* Has strong academic performance and attention to detail;
* Is passionate about structured processes and operational efficiency;
* Is comfortable working across tools like Jira, Confluence, and Excel;
* Is curious about fraud prevention, financial crimes, and enterprise automation;
* Is a proactive communicator with strong English skills.
In this role, you'll gain:
* A paid internship;
* A flexible work schedule (Monday–Friday);
* Hands-on experience with a leading company;
* Mentorship, professional development, and networking.