Job Overview:
We are seeking an Onsite IT Support Specialist to provide hands-on technical expertise.
This role involves delivering high-quality technical support and assistance to ensure the smooth operation of our IT systems.
Responsibilities:
* Provide on-site technical support and assistance to resolve hardware, software, and networking issues
* Conduct regular system checks and maintenance tasks to prevent downtime and ensure optimal performance
* Collaborate with the team to identify and implement process improvements and best practices
* Develop and maintain documentation for procedures and processes
Requirements:
* Bachelor's degree in Computer Science or related field
* Minimum 3 years of experience in IT support and troubleshooting
* Excellent problem-solving and analytical skills
* Ability to work effectively in a team environment
* Strong communication and customer service skills
Benefits:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* A collaborative and dynamic work environment
* Flexible working hours and remote work options