Main responsibilities
Apply expert knowledge of various methods for documenting all requirements, including value stream mapping, data models, data mapping, workflow diagrams, use cases, wireframes, and UI specifications; identify appropriate tools for each
Create comprehensive business cases aligned with strategic goals; provide clear justification for project investments and facilitate collaboration between stakeholders to develop the business case
Manage requirements across workstreams to evaluate and identify downstream impacts, traceability, and project scope alignment
Facilitate conversations between business stakeholders and technology to bridge understanding of complex requirements, resolve conflicts, and promote collaboration
Promote Agile Scrum processes by acting as a liaison between the development team and stakeholders; participate in Scrum ceremonies, manage user stories and product backlog items, and ensure effective stakeholder management
Work outside normal business hours as needed to communicate with people in multiple time zones
Serve as a liaison to:
Practice Group and Business Stakeholders: maintain a close working relationship to elicit business requirements and discuss scoping decisions
Enterprise Architecture & Security: collaborate early on during business requirements to review business capabilities and consider the necessary internal security processes and procedures
Technology Teams: collaborate with all facets of technology throughout projects to maintain consistent alignment with technology initiatives, strategy, and compliance
Skills and experience
A bachelor's degree in information systems, computer science, data science/analytics, business management, or a related field, or equivalent work experience
Strong experience in a business analysis role creating Business Requirements Documents (BRDs), managing requirements, developing use cases, system and process workflows, data mappings, and process models
Certification in business analysis, such as Certified Business Analysis Professional (CBAP), Professional in Business Analysis (PMI-PBA), and Agile Analysis Certification (IIBA-AAC)
Experience in Agile SCRUM is highly desirable
Experience in a legal environment is highly desirable
Consulting experience is preferred
Excellent communication skills with both team members and internal business constituents; comfortable mediating between user needs, business objectives, and technical feasibility with confidence
Continued drive for excellence and high quality, despite frequent iterations, changes in priority, scope, and stakeholders
Proficient in using Microsoft tools, including Azure DevOps, Microsoft Teams, Word, Excel, PowerPoint, MS Project, and SharePoint
Reports to:
Senior Manager, Business Analysis
Travel requirements:
Limited travel required on an ad-hoc basis only
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