JLL supports the Whole You, personally and professionally.
Atividades
Gerenciar e administrar a operação e o escopo definido no contrato dos serviços de limpeza, controle de pragas, segurança, mailing, recepção / Call Center, Serviços de Cafeteria e Bistrô, (soft facilities)
Garantir o cumprimento do Budget e forecast e atingir as metas de economia definidas pelo Gerente de Infraestrutura
Identificar oportunidades de benefícios ao cliente, em termos contratuais, que proporcionam economia ao orçamento anual e novas oportunidades para melhorias nos serviços
Verificar que os serviços do Bistró estejam em conformidade com os padrões e procedimentos do material do HS&E
Controlar o faturamento dos fornecedores
Realizar e apoiar nos processos de auditorias periódicas das empresas terceirizadas
Assegurar que os padrões de qualidade de atendimento ao cliente são atendidos com os padres estabelecidos
Controlar e reportar indicadores de desempenho e alcance de metas
**Requisitos**:
Formação superior completa
Sólida experiência com Soft Facilities
Experiência em hotelaria e atendimento ao cliente
Inglês avançado/fluente
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.