Senior ServiceNow Developer
(Remote - Brazil or LATAM)
Company:
Apricot Jam | Minneapolis-based | Global Delivery Type:
Full-Time | Remote | Contractor or FTE Location:
Brazil or broader LATAM (English-speaking)
About Us We are
Apricot Jam, a professional services company pioneering outsourcing, consulting, and tech, dedicated to putting people at the forefront of everything we do. Our mission is to foster creativity and ignite it, empowering individuals to unlock their full potential.
As a recognized
ServiceNow partner
based in the U.S., we specialize in delivering world-class ServiceNow implementations, custom apps, and managed services to clients ranging from startups to
Fortune 100 enterprises. Our teams span across the globe, and we're proud of the cultural alignment, speed, and excellence they bring.
Role Overview We're looking for a
Senior ServiceNow Developer
to join our high-performance global team. You'll build custom applications, automate workflows, and integrate ServiceNow across enterprise environments. This is a
client-facing, hands-on development role
requiring technical depth and clear communication.
Key Responsibilities
Design, develop, configure, and maintain
ServiceNow applications
(scoped & global) across multiple modules. Lead complex customizations using
scripting (Glide, JavaScript) and automation tools, including custom workflows, UI policies, client scripts, and business rules. Architect and implement
REST/SOAP integrations, leveraging Integration Hub, MID Servers, and ERP connectivity. Drive
instance upgrades, performance optimization, and adherence to best practices. Collaborate with
US-based clients and cross-functional teams, gathering requirements and delivering enterprise-scale solutions. Mentor junior developers and contribute to
technical solutioning and architecture decisions. Stay up to date with ServiceNow releases, AI features, and industry trends, recommending adoption to clients.
Requirements
Certified System Administrator (CSA) – Required Certified Application Developer (CAD) – Required Bachelor's degree in
Software Engineering
(minimum); a Master's degree in Computer Science, Software Engineering, or related field is a plus. 5+ years of hands-on ServiceNow development experience, with broad knowledge across multiple modules (ITSM, HRSD, CSM, ITOM, etc.) Strong scripting and automation skills ( Glide, JavaScript, Flow Designer ) Experience with
integrations, REST/SOAP, ERP systems, and AI-driven workflows Proven
client-facing experience, able to translate technical solutions for business stakeholders Fluent in English (written & verbal) Proactive, solution-oriented, and able to operate in
fast-paced, high-impact projects
Nice to Have
Experience with
App Engine, Service Portal, Virtual Agent, Performance Analytics, ATF Exposure to
Agile methodologies (Scrum/Kanban) Additional ServiceNow certifications (CIS-ITSM, CIS-HR, CIS-ITOM, etc.) Previous experience delivering solutions to
US-based enterprise clients
Why Apricot Jam?
100% Remote with Real-Time Collaboration (Overlapping U.S. hours) People-First Culture – We profit share, we retain, we grow together Global Clients – Work with publicly traded U.S. companies and high-growth tech Elite Talent Pool – Top-tier colleagues, strong mentorship, and career growth Long-Term Engagements – We invest in teams, not gigs
Interested? Apply today and join a team that's shaping the future of enterprise automation.
Let's build something amazing together.