We are seeking an experienced IT specialist to join our team as a Systems Engineer.
This role involves designing, implementing and supporting complex IT systems for enterprise clients. The ideal candidate will have a proactive approach and be self-driven with excellent communication skills.
Key responsibilities include:
* Designing, installing, configuring and supporting systems technologies including servers, storage and Active Directory.
* Consulting with clients on integrating new technologies into existing infrastructures.
* Collaborating with engineering teams to deliver tailored business solutions for critical environments.
* Managing and resolving client support tickets while maintaining clear communication and documentation.
* Tracking time against project agreements to ensure service efficiency and profitability.
* Reporting on project progress and participating in ongoing technical training and development.
The successful candidate will possess strong technical skills, including Microsoft 365 experience, Intune and mobile device management expertise, and a solid understanding of Windows Server and desktop operating systems.
Familiarity with change management, product lifecycles and client service best practices is also desirable.
This is a fully remote position that offers flexibility and autonomy. We offer competitive pay rates up to USD20 per hour.