Job Description:
As an operations specialist, you will play a vital role in ensuring the smooth delivery of our services.
We are seeking a skilled professional to monitor ongoing deliveries and provide assistance to delivery drivers and shippers via phone and live chat.
* Responsibilities:
o Monitoring deliveries and resolving any issues that may arise
o Providing excellent customer service and support to delivery drivers and shippers
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Requirements:
To be successful in this role, you must possess the following skills and qualifications:
* Proficiency in English language
* Able to work based on Eastern US time zone (EDT)
* Experience in logistics, operations, call center, or customer support
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Key Skills:
The ideal candidate should have the following key skills:
* Strong communication and problem-solving skills
* Able to work effectively in a fast-paced environment
* Proficient in using technology to enhance productivity
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About the Role:
This is an exciting opportunity for a motivated individual to join our team and contribute to the success of our organization.
You will have the chance to work with a dynamic team and develop your skills in logistics and operations.
If you are a detail-oriented and customer-focused professional looking for a new challenge, we encourage you to apply.