Job Summary
Metrobi offers a local courier services across major US metro areas. We are seeking an Operations Specialist to join our team.
This role involves:
* Monitoring ongoing delivery routes for efficiency and timely completion
* Communicating with delivery drivers and shippers through phone calls and live chat to address any issues or concerns
To succeed in this position, you should have:
* Proficiency in English language as the primary means of communication
* Flexibility to work based on Eastern US time zone (EST)
* Previous experience in logistics, courier operations, call center, customer support, or account management roles
We provide a dynamic and fast-paced work environment that fosters growth and development opportunities.
Requirements
To be successful in this role, please note the following essential skills:
* Effective communication and interpersonal skills
* Strong problem-solving and analytical skills
A career in operations at Metrobi can bring many benefits including:
Become part of a vibrant company culture focused on innovation and excellence
Opportunities for professional growth and skill enhancement
A chance to work with a talented team dedicated to delivering exceptional results