Job DescriptionProvide guidance on development of quality procedures in the areas of Rig Technologies, as well as implementation of global procedures, ensuring compliance with the requirements of API Q1 and ISO 9001 standards, product standards, legal, and customer requirements.Manage Plant's QMS and maintain certification to API Q1/ ISO 9001 and other API 16AR requirements.Manage internal and external audits related to ISO/product standards, legal and customer requirements.Monitor and implement corrective and preventive actions, ensuring the application of proper methodology for identifying the root causes, plan corrective actions and to avoid recurrence via Intelex system.Perform periodic Management Reviews as per NOV procedures for improvement of QMS.Plan appropriate resources to support operational needs and activities needed for process improvement.Provide Support for qualification and reassessment of suppliers critical to the organization and their proper records in the organization's current system.Continuously monitor the level of customer satisfaction through indicators and other available tools;Support the implementation and, when necessary, lead continuous improvement projects in the organization.Manage all activities related to Documentation Specialists, such as inspection reports, databooks and equipment certifications;Working with QC manager, monitor activities related to Metrology, ensuring the appropriate condition of the measuring instruments as well as all the appropriate updated controls.Manage and coordinate team activities, including training, development, performance evaluation, hiring decisions, and setting performance goals and objectives for the department;Support and implement global quality requirements including the goals and objectives and report performance.Support the other departments in mapping their processes and solving problems, through the use of quality tools.Reduce Cost of Quality working with operations and improve OTD.Demonstrate engagement and collaborate with other functional departments in problem solving activities and preparing reports for presentations.Manage department budgets and expenses.Demonstrate leadership on customer inquiries, visits and requests.Stay engaged with the Quality Control activities and monitor daily shop floor issues for quick rectifications.Support Global Quality initiatives and provide feedback for process improvement.RequirementsHigher education in Administration, Engineering or related areas;MBA/Postgraduate degree in Administration, Engineering or related areas is desirable;API Q1 and ISO 9001 training required;Training in Continuous Improvement Methodologies (Six Sigma, Kaizen, QRM, Lean Manufacturing, among others);Training in Quality Management System Standards;Solid experience as a Quality Manager and/or Coordinator in other companies;Required Advanced English;Desirable Spanish.