Role Overview
The Service Coordination Agent is responsible for coordinating requests for field technicians and spare equipment in the Americas and EEMEA regions.
About This Role
* Excellent communication skills are essential for this position, allowing effective interaction with colleagues, technicians, and management.
* Strong organizational skills are necessary to manage multiple tasks and deadlines simultaneously.
* Ability to work under pressure and handle challenging situations is crucial.
* Teamwork and collaboration are vital to achieving business objectives.
* A positive attitude and a proactive approach are key to delivering high-quality results.
Prior experience in a similar role or relevant industry knowledge is highly beneficial. Proficiency in digital applications is also required.
What We Offer
* A dynamic and collaborative work environment.
* Opportunities for professional growth and development.
* A competitive compensation package.
Requirements
* Intermediate English written/spoken knowledge.
* Degree in telecommunications or business administration preferred.