Job Overview
This fully remote Systems Engineer position involves designing, implementing, and supporting complex IT systems for enterprise clients.
* Main Responsibilities:
* Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.
Necessary Qualifications:
* At least 3–4 years of Systems Engineering experience in enterprise or managed service environments.
* Strong background in Intune and mobile device management.
* Proficiency with MFA and/or Single Sign-On solutions.
* Solid understanding of Windows Server and desktop operating systems.
* Familiarity with change management, product lifecycles, and client service best practices.