Job Role: Video Delivery Specialist
As a key member of our team, you will be responsible for ensuring the smooth delivery of video content across various platforms. Your technical expertise and analytical skills will enable you to identify and resolve complex issues related to video delivery.
Key Responsibilities:
* Provide technical assistance and support to resolve service tickets related to video delivery on various platform apps.
* Analyse root cause of issues and implement fixes in accordance with standard operating procedures.
* Develop custom Python scripts to simulate app launch, login, and playback behavior.
* Triage complex issues across multiple applications responsible for video delivery.
* Setup dashboards and configure alerts to monitor the health of the ecosystem.
Required Skills and Qualifications:
* Strong technical expertise in video delivery and related technologies.
* Excellent problem-solving and analytical skills.
* Ability to work effectively in a fast-paced environment.
* Strong communication and interpersonal skills.
* Proficiency in Python scripting and data analysis.
Benefits:
We offer a comprehensive benefits package that includes competitive salary, comprehensive health insurance, paid time off, and opportunities for professional growth and development.
Others:
In addition to your core responsibilities, you will have the opportunity to work on various projects and initiatives that align with our company's goals and objectives.