Join a Dynamic Team as an Intern
This internship is designed to offer real-world experience, mentorship, and growth opportunities for students eager to make an impact.
We're looking for a detail-oriented, process-driven intern to join our Case Management team. You'll help evolve our fraud case intake and resolution platform - an essential tool for streamlining fraud signals across departments and improving operational workflows.
* Key Responsibilities:
* Fraud Case Intake: Assist with intake, tagging, and triage of fraud-related case submissions.
* Return Materials Process: Document return materials processes for traceability and evidence handling.
* SOP Development: Support creation and refinement of SOPs for fraud and marketing workflows.
* Collaboration: Collaborate with Fraud Ops, Decision Science, and Technical teams to align platform inputs.
* Platform Testing: Participate in testing and feedback for new platform features.
* Reporting: Help draft reports and identify opportunities for automation and process improvement.
You'll work on exciting projects, gain hands-on experience with a global company, and receive mentorship and professional development opportunities.
Requirements:
* Pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year).
* Strong academic performance and attention to detail.
* Passionate about structured processes and operational efficiency.
* Comfortable working across tools like Jira, Confluence, and Excel.
* Curious about fraud prevention, financial crimes, and enterprise automation.
* Proactive communicator with strong English skills (written and verbal).
Why Join Us:
* A paid internship.
* A 30-hour work week (Monday–Friday).
* Hands-on experience with a global company.
* Mentorship, professional development, and networking.