 
        
        System Engineer Job Opportunity
We are seeking a highly skilled System Engineer to join our organization. With a global presence of 55+ remote staff and 20,000+ live clients across 50+ countries, we offer exceptional career advancement opportunities.
We empower our team members to excel in their roles, and our staff retention rate is exceptionally high.
 * A strong background in SolusVM Virtualisation platform is required.
 * Experience with Openstack is necessary.
 * Familiarity with the hosting industry, virtualisation, and dedicated servers is essential.
 * Proficiency in WHMCS and KVM is mandatory.
 * Strong expertise in both Linux and Windows operating systems is required.
 * The ability to efficiently handle hosting issues and debug problems quickly is crucial.
Responsibilities:
 * Inbound Level 2 Support (Live Chat and Tickets)
 * VPS & Dedicated Server Support
 * Migrations/Transfers handling
 * Escalations assistance for Level 1 Support team
This is a full-time remote role that requires excellent written English skills and a reliable high-speed internet connection. Training and autonomy will be provided for growth and development.
Key Qualifications:
 1. Bachelor's degree in Computer Science or related field
 2. Minimum 2 years of experience in system engineering
 3. Strong understanding of cloud computing and virtualization
 4. Excellent problem-solving and analytical skills