Quality Assurance Analyst
This is an administrative, non-technical position focused on document review and proofreading.
Our team is dynamic, innovative, and growing. We take our work seriously while having fun in a collaborative environment. Quality control is central to our success, and we are seeking a dedicated individual with a high degree of attention to detail to join us as a Quality Assurance Analyst.
The Quality Assurance Analyst will provide quality assessments of language translation projects to ensure we meet our client's quality standards.
* This is a fully remote position.
* Working hours during the 30-day training period will be Monday - Friday 10:00PM - 6:00PM Brazil time. Once training is complete, working hours will change to Monday - Friday 10:00AM - 6:00PM Brazil time.
* Fluency in spoken and written English is required for this role as you would be collaborating with and supporting team members internationally.
Key Responsibilities:
* Complete quality review of translations.
* Collaborate with Project Management Team to clarify project parameters.
* Communicate effectively with vendors worldwide to reconcile any found errors.
* Implement process improvements using available technology solutions.
Essential Skills:
* Highly-focused, detail-oriented, and client-centric mindset.
* Capable of setting and meeting deadlines.
* Ability to manage time effectively.
* Excellent communication skills.
* Proven problem-solving skills.
* Ability to work well in both independent and highly collaborative settings.
* Ability to excel in fast-paced work environments.
* High degree of proficiency in relevant computer skills (MS Office).