Job Overview:We are seeking a highly skilled Strategic Business Analyst to join our team. In this role, you will play a key part in supporting the implementation of technologies that transform how companies engage with their customers, employees, communities, and other stakeholders.Key Responsibilities:Supporting the implementation of technologies;Training and guiding clients in the use of our technology services;Configuring and optimizing surveys, dashboards, and automated workflows;Conducting tests to ensure the quality and performance of all deliverables.Required Skills and Qualifications:Bachelor's degree completed;Fluent English (spoken and written) – mandatory;Strong analytical skills, problem-solving mindset, and eagerness to learn;Passion for data, technology, and user experience;Excellent communication skills and ability to engage with diverse audiences.What We Offer:100% remote work with flexible hours;CLT contract;Health and dental plan;Life insurance;Flash card (meal & food allowance);Wellhub (Gympass);Financial support for psychotherapy;Access to learning and training platforms;Annual bonus based on performance.