IT ERP Specialist
The IT ERP Specialist will play a pivotal role in building and evolving the ServiceNow platform.
* Makes informed architectural decisions for ServiceNow configuration and development, ensuring alignment with business objectives.
* Guides and supervises external partners responsible for ServiceNow development and application management.
* Performs configuration, development, and administration tasks within ServiceNow, streamlining processes and improving efficiency.
* Collaborates closely with cross-functional teams to ensure strategic roadmaps and project scopes are aligned.
* Investigates and advises on module usage, integrations, and platform capabilities across various modules such as SPM, ITSM, ITOM, HR, VR, and custom applications.