Field Support Specialist This role requires a highly skilled professional who can lead improvement initiatives and provide innovative solutions to ensure the stability, security, and efficiency of all company areas. Key Responsibilities : Technical Services : Prepare projects, install, configure, and manage various operating systems, access solutions, antivirus, and specific applications. Storage and Server Administration : Manage storage, backup, and server virtualization solutions, and work on the administration and deployments of Microsoft, Linux, Vmware, and Hyper‑V Servers. Troubleshooting and Resolution : Monitor the implementation of new services, analyze problems, open problems in the support system, and drive issues to resolution, including escalation to specialized resources. The ideal candidate will have exceptional written and oral communication skills, strong documentation skills, and the ability to present ideas in user-friendly language.
They should also have keen attention to detail, proven analytical and problem-solving abilities, and the capacity to effectively prioritize and execute tasks in a high-pressure environment.
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