Join the Traefik Labs Support Team and Make a Difference!Are you passionate about solving technical challenges and delivering exceptional customer experiences? Traefik Labs, a leading API Gateway and API Management solutions provider, is seeking to grow its team with talented Support Engineers.What You'll Need :Technical Proficiency : Strong understanding of container technologies ( Kubernetes, Docker ) and cloud environments. Networking experience is a must-have.Problem-Solving Skills : A knack for troubleshooting and a dedication to finding solutions.Communication Skills : Excellent English written and verbal communication skills to effectively interact with customers and team members.Teamwork : A collaborative spirit and the ability to work effectively in a fast-paced, global team.Time Zone : GMT -5 to GMT -2What You'll Do :Customer Champion : You’re the first line of defense for our customers. You handle support tickets and provide timely, effective solutions.Technical Problem Solver : Dive deep into complex issues, and work closely with our engineering team to reproduce and resolve problems.Product Innovator : Collaborate with our sales, solution architecture, and field engineering teams to understand customer needs and identify opportunities for product improvement.Knowledge Sharing : Contribute to our vibrant community by writing technical blog posts, creating documentation, and sharing your expertise.Why Join Traefik Labs?Cutting-Edge Technology : Work with the latest API gateway and API management technologies.Global Impact : Contribute to a product used by organizations worldwide.Career Growth : Opportunities to advance your technical skills and career within a dynamic company.Collaborative Culture : Join a supportive and passionate team that values innovation and teamwork.Open Source Pioneer : Our flagship Open Source Ingress Controller traefik boasts over 3.5 Billion downloads and global usage. It has become an industry standard.
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