NetCracker Technology is seeking a Senior OSS Business Analyst with strong expertise in Resource Inventory and Service Orchestration for different Telecom network domains (IP/MPLS, DWDM, MW) for B2B and B2C services. In this role, you will act as a customer‑facing expert, driving the identification of solution and product requirements throughout the analysis, design, implementation, training, and testing phases of projects.
Role & Responsibilities
Identify, collect, clarify, and organize functional requirements for new solution features and change requests
Develop system use cases and information models for product, service, and resource management domains within OSS/BSS products
Design solution components, including object models, flows, user interfaces, and integration interfaces
Configure products to meet specific customer requirements and ensure proper solution delivery
Validate customer business needs and drive improvements in existing products and solutions
Capture and share best practices to support pre‑sales activities and solution positioning
Contribute across the delivery lifecycle, participating in analysis, design, prototyping, proof‑of‑concept, acceptance, and implementation projects
Perform gap analysis and define new user scenarios for out‑of‑the‑box (OOB) solutions in domains such as: Network planning, design, and build‑out, Network maintenance, upgrade, and decommissioning, Service design and activation, Network operations and maintenance
Conduct market and technology research in the telecommunications industry, learning standards in OSS/BSS, Network Automation and Orchestration
Participate in the development of new modules and components
What skills and experience will you need for this role?
Solid experience in OSS fulfillment and assurance processes for services and resources for one or several of the following domains: IP, Carrier Ethernet, SD‑WAN, GPON
Excellent skills in object‑oriented design (generalization, classification, decomposition, correlation, unification, decision tables)
Experience in software product development and implementation (telecommunications domain preferred)
Understanding of network architecture and functionality of core/transport, access, and overlay/virtualization networks
Understanding of OSS/BSS frameworks and telecom standards: TMF, ETSI, ITU, 3GPP, IETF, MEF, ONAP
Understanding of network management protocols and languages like YANG, REST, gRPC, gNMI, NETCONF, SOAP, SNMP, CLI
Understanding of software development lifecycles (RUP, Agile, etc)
Strong analytical and problem‑solving skills
Knowledge of UML or other object modeling notations and practical use of data modeling tools
Knowledge of relational and NoSQL databases
Good English domain, solid writing and communication skills
Minimum of 5 years of experience in senior network engineering or analytical roles
Availability to work from the office (Hybrid mode)
Education
Bachelor’s degree in Computer Science, Mathematics, or a related field
Please submit a detailed CV and fill out all the fields in the form.
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