Join to apply for the Gerente de Loja de Shopping Porto - Alegre role at Belshop Perfumaria e Cosmética
The mission of the Store Manager role is to act as an example, disseminating the company's culture and values, contributing to and inspiring the team to achieve goals and ensuring customer satisfaction. Ensure the operational excellence of the store (sales results and processes) in accordance with the network's guidelines and standards.
Requirements:
Higher Education or currently enrolled, 1 year of experience in the role, experience in retail in the cosmetics industry, knowledge of beauty and perfumery products, management of goals and indicators. Availability for shopping hours. Technical Skills: Customer Service and Sales Techniques, People Management/Leadership, Office Package, basic computer knowledge, product knowledge. Behavioral Competencies: Interpersonal Relationship, Availability/Commitment, Responsibility, Self-Development/Self-Motivation, Focus on Results, Ethics, Professional Posture/Communication, Analysis and Planning, Leadership (People Management), Emotional Management.
Activities:
Ensure the execution of all operational processes (opening and closing of cash registers, replenishment, organization, layout/ambience, customer service, administrative routines, etc.) of the store, salon, and barbershop in accordance with the company's rules and standards. Analyze indicators and plan actions to promote result growth. Analyze team results and performances and provide feedback to align results. Monitor customer service, stimulate and assist in sales, always prioritizing customer satisfaction and product mix offering. Act to develop the team and stimulate them to take available training. Stimulate autonomy of different team profiles and development of new managers. Stimulate and enroll the team in training provided by the company. People Management. Results Management. Inventory Management.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Sales and Business Development
Industry: Retail
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