Customer Service Expert
Seize the opportunity to work in Southeast Asia and enjoy relocation support.
* Deliver frontline support via live chat, phone, and email
* Respond to customer inquiries and resolve issues regarding products, platforms, and promotions
* Address customer feedback and complaints professionally
* Update customer data when necessary
Requirements:
* Bachelor's degree or equivalent
* At least 2 years of customer service experience, preferably in crypto or fintech
* Fluency in English and Portuguese is mandatory
* Excellent communication skills and a logical approach to problem-solving
Why choose this role?
Our unique culture and supportive team environment will enable you to grow as a professional and make a real impact. We prioritize employee well-being and offer opportunities for development and career advancement.