Key Account Manager
A Key Account Manager plays a pivotal role in fostering strategic partnerships, cultivating long-term client relationships, and delivering compelling gaming experiences across diverse global markets.
1. They oversee the development and management of strategic relationships with key clients, serving as the primary point of contact.
2. Representing the full portfolio of products, they effectively communicate upcoming game releases and opportunities to clients.
3. Collaborating with internal teams, they plan and execute successful promotional campaigns that drive engagement and revenue growth.
4. By analyzing campaign performance, they proactively address any issues that may arise, ensuring seamless service delivery.
5. Identifying evolving client needs, they provide tailored solutions aligned with business objectives, driving long-term value and loyalty.
6. Efficiently resolving customer issues, they implement improvements based on root-cause analysis, enhancing overall client satisfaction.
7. Cross-functionally, they work to ensure seamless service delivery and maximum client satisfaction, aligning with the organization's overarching goals and values.
Requirements:
* Develop and manage strategic relationships with key clients.
* Represent the full portfolio of products and communicate upcoming game releases and opportunities.
* Coordinate with internal teams to plan and execute successful promotional campaigns.
* Analyse campaign performance and proactively address any issues.
* Identify evolving client needs and deliver tailored solutions aligned with business objectives.
* Resolve customer issues efficiently and implement improvements based on root-cause analysis.
* Work cross-functionally to ensure seamless service delivery and maximum client satisfaction.
Benefits:
* Opportunities for professional growth and development.
* A dynamic and collaborative work environment.
* The chance to work with a talented team of professionals.
* A competitive compensation package.
* Ongoing training and support.