Market Data Infrastructure Specialist
We are seeking a skilled professional to join our Market Data team, focused on managing and resolving infrastructure issues and ensuring optimal performance of real-time data services.
* Resolving data quality issues, including root cause analysis while managing internal and external vendors to resolve data issues.
* Supporting on-call, incident management, problem, and change management.
* Ensuring optimal accuracy and timeliness of data on a real-time basis while implementing monitoring tools to detect data issues.
* Collaborating with regional and global market data teams to share knowledge and experience to enrich the team's capability and work together to provide high-quality services.
* L2 alert management: Managing alerts that require knowledge for resolutions, creating and/or updating resolutions into knowledge bases, run books, scripts, and ITRS rules where possible.
* Incident management: Managing the lifecycle of incidents from identification to resolution, ensuring mitigation of business impact in the production environment.
* Change management: Managing the process of making production changes to the ticker plant like mandatory updates, which includes content, software changes/upgrades performed by vendors or internal teams where checkouts are necessary.
* Others: Release management, event management, user support, reporting.
Requirements:
We are looking for professionals with:
* Minimum 3-5 years of experience.
* Experience with market data platforms e.g. Refinitiv, Bloomberg, direct feed providers.
* Good understanding of ITIL Foundation and best practices.
* Proficient with Linux/Windows operating systems and network level tuning and editing scripts – preferred scripting language: Bash/Python.
* Experience with networking and connectivity skills e.g. multicast, routing, switches, TCP/IP.
* Good communication and oral/written English skills.
What We Offer:
Our company offers:
* A modern, dynamic, and future-oriented work environment.
* Remote work or hybrid options based on candidates' preferences.
* Continuous development and training opportunities.
* Competitive salary packages with additional social benefits.
* Interesting and challenging tasks.
* The opportunity to work in an international and multicultural environment.
* Regular team events.
* Long-term career prospects.