Career Area: Supply Chain and Logistics Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. IT IS YOUR TIME Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Important: - Don’t forget to include a resumé in English in your profile in Workday.: Job Summary Manages customer inquiries for order lead time and order configuration change. Responsible for new orders and order change, make sure requests can be successfully received by order system. What you will do: - Supervising and controlling new sales orders, identifying the key elements and communicate downstream for required actions. - Auditing order change requests from dealers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective. - Serving as primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc. - Managing and communicating ready to ship dates. What you will have: Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Demand Management: Knowledge of processes and methods of Demand Management; ability to effectively sense, predict, plan for and manage the demand for products and services. Basic requirements: - Bachelor’s degree (completed) - Pre-advanced level of English - Proficiency in Microsoft Office 365 - Experience with Power Platform tools, including Power BI - Previous experience in materials planning, logistics, purchasing, and operations - Experience with Python programming and automation Some of the offered benefits: - Medical plan - Dental plan - Medicines reimbursement - Wellhub - Psychological, Legal, Social and Finance Support Program - Private pension plan - Profit share - Christmas basket - Transportation - Life and personal insurance - Extended maternity and paternity leave - Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA), Latin Group and Active in SportLI Posting Dates: maio 16, 2026 - maio 24, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.